- “We have had the great pleasure of working with the PLS Team for the past 4 years, for the rental and laundering requirements of our VisitScotland 4 Star Guest House. Having had contracts with two other Companies in the past, with disappointing results, we were searching for a laundry company that emulated our own business ethos. i.e. the desire to do the job to the highest quality standard, reliability, and excellent and consistent customer care throughout the business.From the Managing Director down to the delivery driver, we cannot praise this company enough. They are all most impressive and still operate the old, but often forgotten principle of “the customer is king!” with great professionalism and courtesy. More importantly, they provide a first class standard of product with minimal rejects, essential to our maintenance of the standard necessary for grading purposes”.
“Professional Linen Services, BonnyriggThe Knight Residence have used the above company for the last three years for linen, towel and bathrobe rental and have recently recontracted for a further three years. Prior to this, we used Johnsons Stallbridge and Initial Linen Services.I have nothing but praise for PLS, they have exceeded my expectation on every front – linen quality, timeliness of deliveries, accuracy of deliveries, flexibility and customer service.
The Knight Residence is a 28 unit aparthotel with a total of 47 double or twin bedrooms. We are VisitScotland 5 Star rated, quality is high on our agenda. In the three years we have used PLS, we have never received any negative feedback from customers related to our linen or towels. Our quantity of rejected items is extremely low, a small fraction of 1%. In summary, I have no hesitation in recommending PLS as a supplier of rental linen, towels and robes.
Do not hesitate to contact me if I can provide any further information.”
Kind regards
Colin Stone
General Manager
- “The supply of linen to the hotel/hospitality industry is paramount to the success of any hotelier. We at BDL Hotels have found such a supplier who goes above and beyond our requirements and expectations. We work very closely with PLS of Scotland and find them professional and competent to the end. Our interest are their priority”.
Mary Curtin Group Accomodation Services Manager BDL Hotels
At PLS, our focus is always on the customer. From the quality of our linen to the friendliness and helpfulness of our staff, we strive to ensure that we always provide our customers with the very best.